Returns & Cancellation Rights

We want you to be happy with everything you purchase from us but if you have a genuine reason why you may wish to return your goods, please return them within 28 days. Unless a product is faulty, it must be returned unused and in its original packaging. We will then refund you in full.

Faulty Returns

Manufacturing faults can soon be detected. If you feel that any of your products appear to show any manufacturing fault please return within 14 days of purchase. A full refund or replacement will be issued within 5 working days. If you wish to return an item please e-mail office@simplyvital.com or call +44 7748312313. If you require the delivery charge to be refunded please include the receipt for postage within the returning package.

If you are unhappy with the quality or performance of a product we will endeavour to rectify any problem or misgivings that you have to the best of our ability.